To ensure the highest levels of performance and reliability, we've scheduled a database server upgrade on our US data center. To minimize the customer impact, the upgrade is scheduled at the most convenient hours and will take up to 8 hours to complete. During the maintenance procedure, creating and updating content, Partner registration, trial site creation, publish from Muse, sFTP, APIs and some site admin sections will not be available. Additionally, during the 8 hours maintenance procedure, all sites on the US data center will experience 4 sessions of 15 minutes downtime. Except for the 4 scheduled downtime sessions, the website front-ends will not be impacted by the maintenance.
Maintenance schedule:
- Start date and time: Sunday, November 23rd, 3:00 AM EST (check data center times)
- Duration: We are targeting a 8 hours maintenance window
Customer impact:
- Partner registration, Trial site creation, Adobe Muse publish, APIs, FTP and some admin section will not be available through the entire maintenance window on all data centers
- All websites and services on US data center will experience 4 sessions of 15 minutes downtime sometimes within the maintenance window
- Creating or updating content on sites located on US data center will be unavailable during the maintenance procedure
For up to date information about system status, check the Business Catalyst System Status page. We apologize for any inconvenience caused by these service interruptions. Please make sure that your customers and team members are made aware of these important updates.
Thank you for your understanding and support,
The Adobe Business Catalyst Team