To ensure the highest levels of performance and reliability, we've scheduled a database servers maintenance on our North America data center. To minimize the customer impact, the update is scheduled at the most convenient hours for the region and will take up to 8 hours to complete. During the maintenance procedure, adding or updating content in admin, partner registration, trial site creation, Adobe Muse publish, APIs, FTP and some admin sections will experience 3 interruptions of up to 15 minutes each on all data centers. Additionally, all sites on the North America data center will experience up to 6 minutes downtime sometimes during the maintenance window. Except for the scheduled 6 minutes downtime, the website front-ends will not be impacted by the maintenance.
Maintenance schedule:
- Start date and time: Sunday, July 19th, 5:30 AM UTC (check data center times)
- Duration: We are targeting a 8 hours maintenance window
Customer impact:
- Partner registration, Trial site creation, Adobe Muse publish, APIs, FTP and some admin sections will not be available during the 3 interruptions on all data centers
- Additionally, all websites and services on NA data centers will experience up to 6 minutes downtime sometimes within the maintenance window
- Operational and email marketing emails on North America data center will not be sent during the maintenance window
For up to date information about system status, check the Business Catalyst System Status page. We apologize for any inconvenience caused by these service interruptions. Please make sure that your customers and team members are made aware of these important updates.
Thank you for your understanding and support,
The Adobe Business Catalyst Team