Announcing the launch of the new webmail platform
On June 26, 2014, we will update the webmail platform to all clients. The current webmail platform will be retired on the same day. The new webmail platform has a brand new look and feel and it is is...
View ArticleSeeing noticeable lags in BC performance
Our office has been experiencing noticeable lags in the administrative area of BC. It has occurred across the board with all our websites. When clicking on SAVE or OKAY, or updating any of the modules,...
View ArticleAn Error Occured on BC sites
Hi, BC seems to be returning an error at the following site; www.cymbiosis.com That's the admin and the live site. Just to make people aware, hopefully it is not down for too long. ThanksAndrew
View ArticleWhy has BC stopped sending us email alerts regarding workflow or online form...
It appears our site has stopped alerting us via email regarding online form submissions...what's going on with this? www.smilegalaxykids.comBrent
View ArticleR195 System Update - Scheduled to go live April 10th, 2014
On April 10th, 2014 we are going to push live a Business Catalyst system update. While our next release main focus will be on Open Platform and the new Partner Program which aim to transform the...
View ArticleOur business would like to use or connect to an other online payment gateway...
Dear Manger, Our business would like to use or connect to an other online payment gateway on Business Catalyst, That's the KCP (www.KCP.co.kr) serviced in South Korea. We have registered already at...
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Tried to update CS6 which did not succeed, should try again and when I do it...
Tried to update CS6 which did not succeed, Extension Manager 6.0.8, Adobe Bridge CS6 Update 5.0.2, Camera RAW 8.5, Photoshop 13.0.6, CSXS, Dunamic link update 1.0.1... error message that all failed to...
View ArticleHow long will the UK websites be down for please?
How long will the UK websites be down for please?All our websites are down can you advise when they will be back up please?Thanks.
View ArticleRequest for changing the code for the new Molly API Payment gateway
Is there a chance that BC is willing to add the new code for the new Molly API Payment gateway. so that the supported payment systems like Credit Card, Pay Pal, Ideal and paysafecard will be extend...
View ArticleTrying to publish to Business Catalyst from Muse, getting 'Query fail'. BC...
Trying to publish to Business Catalyst from Muse, getting 'Query fail'. BC status says online?
View ArticleRetrive News data and Supplier data from external application
Hi supporter,I have create new site in Business Catalyst. And then, i login as admin and add news and supplier. Now, i want to use the data on external application(ex: mobile). I see some web service...
View ArticleHelp! Need to cancel site subscription recurring payment!
I need to cancel the recurring payment for our site: Site Subscription for: Awbury Arboretum (181344)14-Jun-2013681174US$421.00US$421.00 ref # 5311787501. I thought I would be able to do this from...
View ArticleStatus: 503, 0 error message when trying to publish
I can not publish to my site. Error Msg: An Adobe Business Catalyst error has occurred. Status: 503, 0. Please advise...
View ArticleMy BC hosted sites are not working
My sites hosted in BC UK are not working and I cannot update a site. Is the system down at moment.
View ArticleRELEASE NOTES R180 - scheduled for September 25th 2012
Business Catalyst September Release NotesWe are announcing a new Business Catalyst release, scheduled to go live on Tuesday, September 25th. This release includes some great improvements to our module...
View ArticleR190 System Update - Scheduled to go live September 10th, 2013
We are announcing a new Business Catalyst release, scheduled to go live on Tuesday, September 10th. Please refer to our blog post for an overview of all major changes. In this release, we're...
View ArticleHTTP Error 503. The service is unavailable
We are getting a 503 error when trying to access our website. We haven't received a maintenance notification and I can't find anything in the status reports indicating their are access issues. Does...
View ArticleERROR: This user is not registered for the selected site [ERROR 4]
Is there an update going this morning of April 29, 2014? We can't even login to the admin section of BC.
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July 2nd Release
Cristinel AnastasoaieJuly release - New admin user interface updates, additional customer reports and bug fixesWe are announcing a new Business Catalyst release, scheduled to go live on Monday, July...
View Articletop ten facebook update?
I recently got a adobe update and one of its features had something to do with facebook. Is this a known update and should I download it? I didn't click any of the fake adobe ads, this update was on my...
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