Discontinued support for some SFTP clients
Due to new implementation that provide for a much safer environment in Business Catalyst, starting with January 15th some SFTP clients previously supported will no longer be available as part of our...
View ArticleNeed Email feature but can't upgrade BC
I'm using muse and just went online with it but I need emails. When I try to upgrade it does't allow me to make a payment (not enough lines to fill out). Now I'm without emails and don't know what to...
View ArticleRetrive News data and Supplier data from external application
Hi supporter,I have create new site in Business Catalyst. And then, i login as admin and add news and supplier. Now, i want to use the data on external application(ex: mobile). I see some web service...
View ArticleR195 System Update - Scheduled to go live April 10th, 2014
On April 10th, 2014 we are going to push live a Business Catalyst system update. While our next release main focus will be on Open Platform and the new Partner Program which aim to transform the...
View Articlecan i upgrade muse basics to be able to host a second site?
My client wants to split the current site I have with MUSE's basic hosting plan which gives me hosting for 1 website. How to upgrade BC/MUSE to be able to host the second site for them?
View ArticleR186 System Update - Scheduled to go live April 17th, 2013
We are announcing a new Business Catalyst release, scheduled to go live on Monday, April 22nd, between 1AM - 6AM PST. Please refer to our blog post for an overview of all major changes.Issues fixed in...
View ArticleWhy is our website down and we're not receiving notices?
We received an email on Wednesday indicating some sites hosted on the US datacenter were intermittently unavailable. Sure enough, our web was down. Then back up, then down. And it's down today. Yet...
View ArticleI want to upgrade a basic site to ecommerce.
When I copy it to a trial ecommerce site I don't see a way to add catalogs and products. How do I upgrade and get all funtionality of an ecommerce site? Richardsprintery.com is currently a basic+ site....
View ArticleERROR: This user is not registered for the selected site [ERROR 4]
Is there an update going this morning of April 29, 2014? We can't even login to the admin section of BC.
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April Release: Infrastructure updates, new business dashboard and lots of bug...
Blog Post:http://www.businesscatalyst.com/_blog/BC_Blog/post/April_release_-_Infrastructure_updates, _new_business_dashboard_and_lots_of_bug_fixes/ Scheduled to go live on Wednesday, April 18th.The...
View ArticleKeep Getting Logged Out
Does anyone know why I am continually logged out of the system when trying to work. I've tried using different browsers but am logged out every2 minutes or so & have to sign back in. Specifically,...
View ArticleHTTP Error 503. The service is unavailable
We are getting a 503 error when trying to access our website. We haven't received a maintenance notification and I can't find anything in the status reports indicating their are access issues. Does...
View ArticleWhy has BC stopped sending us email alerts regarding workflow or online form...
It appears our site has stopped alerting us via email regarding online form submissions...what's going on with this? www.smilegalaxykids.comBrent
View ArticleBC google analytics property ID
Where I can find this for my business catalyst website: google analytics property ID?
View Articleuse custom CRM fields in Marketing emails ?
Hi I want to include custom fields in email marketing campaigns Tried finding a solution and saw a post from 2011 that talked about it not being possible - is it now ? If not is it coming in the...
View ArticleR190 System Update - Scheduled to go live September 10th, 2013
We are announcing a new Business Catalyst release, scheduled to go live on Tuesday, September 10th. Please refer to our blog post for an overview of all major changes. In this release, we're...
View ArticleDNS shutdown notices on Business Catalyst logins
i really wish that i could talk to a real person who could tell me why i keep on getting DNS shutdown notices when i log into Business Catalyst It's very frustrating to spend 10-15 minutes browsing...
View ArticleCannot Log Into my site.com/Admin - 404 Error
For the past 16 hours I have not been able to log into the Admin site of my site. Clicking on Manage in the Partner Portal gives the same result. AND, my site does not seem to be listed on the web....
View ArticleStatus: 503, 0 error message when trying to publish
I can not publish to my site. Error Msg: An Adobe Business Catalyst error has occurred. Status: 503, 0. Please advise...
View ArticleHelp
All I wanted to do is add A php header and footer but it will not preview or Show on BC is php enabled on the server or do I need to Save in a diffrent format in order to make a dynamic site?
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