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R193 & 194 System Update - Scheduled to go live February 24th, 2014

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On February 24th, 2014 we are going to push live a Business Catalyst system update.

 

This release marks the end of an era for the Business Catalyst old admin interface and the transition to our latest version.  Additionally, the release includes new SEO functionality that solves the duplicate content for products, paragraph style selection for the new InContext Editing version and  several bug fixes and updates all around the system. You can find below the list of bug fixes and smaller updates. For information about the major updates coming on with this release, please check our release announcement on the Business Catalyst blog.

Issues fixed by February release

 

Issue #Description
3595128With this release, HTML code will be stripped from a  forum post subject
3688378Fixed an issues that caused the CRM search to load the admin dashboard instead of search results
3694169Fixed an issues with the rendering engine that prevented module_webappsresults from rendering when placed before module_webappsresultsmap inside   the same page   and the user is logged in
3675211Updated sitemap.xml date output format to remove a space inside the lastmode tag
3672213Fixed an issue that caused module {module_urlculture} to always renders EN culture
3672092Fixed an issue with redeem site functionality that was setting an incorrect expiry date for the site
3664882Updated the developer editor to fix an indentation problem when editing CSS files
3659646Updated the auto formatting functionality on the developer editor to prevent module formatting from being broken
3659643Fixed an issue in the developer editor that caused the screen to randomly scroll up when selecting text
3659090Updated email reports engine to stop tracking  tel links (ex: href="tel:123456789")
3648478Fixed an issue that caused Safari on iOS7 to freeze when user clicked OK on the alert   box notifying successful selection of a shipping option in the Cart.
3683584 Fixed an issue that was preventing the module shoppingcartsummary from rendering the custom template when changing the product quantity
3686971Fixed an issue causing the user to be redirected to admin dashboard instead of item detail when clicking on a link generated by {tag_objecturl} or {tag_objecturlsecure} in system emails

Known issues and limitations

This release includes the following known limitations:

  • Updating recovery email address - in an effort to increase security and audit trails on the systems, users are no longer allowed to change passwords or recovery email addresses for other users; a regular admin user can always change his recovery email address by accessing My Details section under the admin user interface; for email users, the recovery email address can be changed by our support team.
  • Admin interface updated URL and page structure - to increase admin interface performance and loading times, we have updated the page and URL structure of an admin page. The changes include:       
    • Admin user interface V2 has been removed completely
    • Admin URLs now start with /Admin and we've dropped the hash convention from the URL; old admin v3 URLs will be redirected to the new pages to preserve backwards compatibility (ex: /AdminConsole/#!/Admin/AdminPage.aspx will be redirected to /Admin/AdminPage.aspx)
    • The iFrame used to display main admin content has been removed
    • The custom menu items (config.json) are still loaded using hash URLs
    • Open Admin (beta) applications URLs are loaded at /Admin/AppLoader.aspx?client_id={{CLIENTID}}

 

We hope you will enjoy this release and look forward to your feedback.

 

The Business Catalyst team


Help! Need to cancel site subscription recurring payment!

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I need to cancel the recurring payment for our site:

 

Site Subscription for: Awbury Arboretum (181344)14-Jun-2013681174US$421.00US$421.00

 

ref # 5311787501

 

I thought I would be able to do this from the admin console, but I am not that tech-saavy.  Could a BC staff member assist me with this?  We realize that we will not be able to access our admin console after 14-June-2013 while our bill remains unpaid. 

 

Thank you!

Viewing Products is delayed

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Hi BC team,

 

I was wondering if there was a system or database update recently because as of the 1st of July, about the same time both yesterday and today, our website is taking about 10 times the amount of time to load a product page.

 

I've checked our analytics and there aren't a lot of people visiting the website so I dont think it's due to an overload of users.

 

Both times it has been in the afternoon, about GMT + 10hrs, 16:00

 

Is there a backup done at this time of day? Is this something we can check?

 

Can you please advise?

For Web Apps, how do you show first x number of characters

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For Web Apps, how do you show first x number of characters of a field.

BC google analytics property ID

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Where I can find this for my business catalyst website: google analytics property ID?

disable website

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can i disable a website without deleting the whole site?

SFTP uploads to AU data centre fails leaving 0 byte file on the server

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Hi all,

 

Yesterday afternoon (5th Dec) sftp uploads stopped working. They had been working sucessfully up to that point, and I haven't made any changes to my configuration.

 

Bottom line - when I sync from Dreamweaver, it claims to copy the file sucessfully, however the end result is a 0 byte file on the server.

 

I tried connecting with a sftp client (Cyberduck) to see what was going on. When I copy a file using cyberduck, the same thing happens - it appears to copy sucessfully (ie. all bytes appear to transfer sucessfully), however a 0 byte file on the server is all I end up with.

 

What could be going on here? Every page I've updated since yesterday is 0 bytes so our site is no longer available.

 

Please, any help or advice would be much appreciated.

 

Cheers,

 

jupiter

July 2nd Release

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Cristinel Anastasoaie

July release - New admin user interface updates, additional customer reports and bug fixes

We are announcing a new Business Catalyst release, scheduled to go live on Monday, July 2nd.

With this release, we have focused on improving the new user interface and make it ready for prime time, added additional reports and continued updating the new file manager. Additionally, we  started to deliver on a series of fixes and product improvements that have been requested by our partners during the last few months.

Infrastructure updates

To ensure the highest security and performance levels for our services, we're applying a software update on all our database servers. For more details about the update, read our Business Catalyst Service Maintenance, June 2012 - Updated blog post.

 

Features and enhancements

New admin interface is now the default interface for new users

With this release, the new admin user interface will become the default interface for new users and customers, regardless of when the website has been created. To ensure a smooth transition to the new interface, we will continue to allow  customers use the interface of their choice and the system will remember their selection the next time they login to admin.

Customers and secure zones report

Secure zones are a great way of creating membership websites which were lacking some basic reporting features that would have enabled customers to view detailed information about their subscribers or send them email campaigns related to their subscription.

With this release, we are enhancing our reporting system by allowing customers to create and save reports of customers and secure zone subscriptions. This report will automate many of the manual tasks a site owner has to do today to extract actionable reports for customers subscribed to secure zones. Additionally, once such a report is created it can be used in the email marketing system to send email campaigns to these customers.

For the next release we are looking into exposing the opt-in status so that customers can view their subscribers communication preferences and act based on this information.

Redirect system domain and URLs to default domain for better SEO performance

Starting with this release, we are allowing users to redirect system domains and URLs to the default site domain or corresponding URL using 301 redirects. This will help customers achieve better SEO performance and avoid duplicate content penalties from search engines. To enable this redirect, users will have to edit the system domain and check the Redirect to default domain check box.

With the July release, we are going to enable the same functionality for secure URL as well, with the exception of payment pages and POST requests, which will remain on the secure domain.

Note: when admin user is logged in admin using the system domain, the system will not redirect front-end pages while session is still active; user must log out of admin for the redirect to work.

User interface consistency for renamed modules

The new admin user interface  has been updated to consistently use  new names for these modules:

  • Media downloads (former Literature)
  • News (former Announcements)
  • Events (former Bookings)

There are still two  areas where the old naming is being used:

  1. Module & tag names (e.g. { module_announcement }, { tag_announcementurl_value })
  2. FTP folder names (e.g. /Layouts/Announcement)

These will take a significant engineering effort to update, as we need to support  existing sites that could be already checked out to local file systems, or replicating existing sites. Together with some of the partners that are using this features intensively, we decided to leave these areas with the old naming for now, and redirect the engineering effort in two larger projects currently under way: handling partner enhancement requests and a better web apps engine.

Offline payment security improvements

The security of the current offline payment workflow has been improved in order to meet international security standards for offline payments:

  • A new, additional “Offline payment password” must be set, and updated every 90 days
  • Pass phrases are now unique to each order. You can no longer use the one pass phrase to access every secure PDF 

This will help transactions be more secure and protect business owners from potential attacks. Here's a more detailed view of this feature.

Delete paid and Creative Cloud sites from the Admin Console

We moved the "Delete Site" functionality to the Admin Console of the website in order to help Creative Cloud users and beginners cancel an existing paid website that they don't need anymore. Here's a snapshot of this new feature.

Other changes

  • Invite Partner user: starting with the release, partners can add other partners as site admins through the Site Details screen in the Partner Portal. This functionality has been moved from the User Management interface and it is enabling partners to collaborate on developing a site without impacting the site admin limit
  • File Manager alpha: drag'n'drop can be used to move one file at a time between different folders
  • File Manager alpha:  expired sessions will prompt you to re-enter your password and resume your work on already opened files
  • Billing Settings admin menu is hidden for all users of trial or Creative Cloud redeemed  sites
  • MetaWeblogAPI switch to https - Starting with this release, we will push a security update for the MetaWeblogAPI of Business Catalyst to disallow use of an unsecured connection (http) as that sends login credentials in plain text.
  • Updated time zone for CRM entities: we have updated several CRM screens so that they display entities based on site's time zone instead of the Asia Pacific datacenter time. The following lists have been updated: Customers, Orders, Cases, Event Bookings, Opportunities and Modules>Comments
  • Updated free trial sign-up: Free trial sign up with an existing Business Catalyst or Adobe ID user now creates an additional trial site and places it under the user's partner portal

Deprecated functionality

  • CRM User Passwords will no longer be exposed through API and custom reports - with this release we are completing our security policy update for CRM passwords and will stop delivering CRM user passwords through API and Custom Reports. For more details about the security update, read our Important Security Policy Updates for CRM Users - Effective February 8th announcement
  • Blog trackbacks, not present in new user interface, have been removed from the new sites templates as well. While existing trackbacks will continue to work, we recommend to remove them from your sites due to spam issues, and use instead social modules for significantly more effective content sharing
  • Triangle Dreamweaver extension for versions CS3 and CS4 will stop functioning after July 30th. Please use these newer alternatives.
  • Separate menu visibility setting has been dropped from the new admin user interface and replaced with a more granular permission system that also control the menu visibility. More details about the new permissions system on our February release notes blog post

 

Issues fixed by May release

  • Updated caching engine to refresh cache when resizing images under 52 KB
  • Added single sign-on between Creative Could and Business Catalyst
  • Dreamweaver: the free partner site for standard and premium partners appears in sites listing
  • Issue 3085538 - Fixed an issue that caused a blank page to be displayed when  trying to download a literature item that does not have a physical file on the disk
  • Issue 3186843 - Fixed an issue that was causing changes to the template to not propagate to the pages
  • Issue 3188096 - fixed an incorrect logic in template caching mechanism causing preventing users from seeing the changes in the template
  • Issue 3189902 - Updated the system limit recipients list to remove the email only users
  • Issue 3192349 - Removed search/new case from old PP support
  • Issue 3192268 - Updated the "Syndicate this Blog RSS" option tooltip from the Blog details page to specify that only new blog post will be added to the feed once the setting is activated
  • Issue 3201622 - Fixed a Creative Cloud integration problem forcing users to purchase an website when they still had available entitlement sites
  • Issue 3199468 - Fixed an issue preventing new business owner users that on sites created by  free partners  to post cases
  • Issue 3120761 - Fixed a bug causing 'An error occurred' message to be displayed when trying to add a Hyperlink in a Message from a Case
  • Issue 2991429 - Fixed a bug causing deleted field in a Web Form from a Template site  to be carried on a new site when replicating sites from a template site
  • Different internationalization small bugs for French and Japanese

Business Catalyst new admin interface updates

  • Removed Advertising Group permission from user roles permission selection screen
  • Updated permissions to stop requiring Administer system permission for creating email accounts
  • Changed the corresponding permissions for import screens so that users can import entities if they have permissions to edit or delete
  • Updated the CRM>Customers>Customer Detail>Subscriptions screen stop displaying an "ERROR: You do not have any catalogs. Please create one." error message when site has no catalogs
  • Updated the generate the XML feed screen behavior to display the resulting URL clearly and allow users to copy and paste it
  • Updated invite user email content to include links to the site admin so that invited users can use the email to retrieve the admin URL
  • Fixed a push site live issue resulting in a crash when used by admin users that were also partners
  • Updated the edit web app item screen to have a single default action
  • Fixed an issue causing a Java Script error when trying to open link manager from within radTree link picker
  • Fixed an issue preventing users from resending the invitation email for an email account right after adding it as admin user
  • Fixed an issue causing the "Lost your password" link to open the "Retrieve Password" dialog with in the old interface when used in a  "Sign-In" dialog triggered by 401 exception
  • Added e-commerce & website reports in the recent items menu
  • Fixed an issue causing the CRM search results to be displayed over the search field
  • Fixed an issue preventing users from adding catalogs using the quick actions menu, right after adding another catalog
  • Fixed an issue preventing users from adding web apps using the quick actions menu, right after adding another web app
  • Fixed an issue preventing users from creating or updating blog posts when the interface language wasn't set to English
  • Removed delete action for system and secure domains
  • Updated email campaign wizard to open the email preview in the new browser window
  • Updated an error message displayed in the domain management user interfaces when trying to add a domain that exists on another site
  • Added workflow approval process link in page details
  • Removed sales quota from forecast report
  • Updated "Add Domain" link behavior in webBasics sites to display the "Push Site Live" button when trying to add a domain on a trial site
  • Updated the new File Manager to prevent users from removing the "{tag_pagecontent}" from a template; starting with this release, the system will display an warning and will not save the template
  • Fixed a bug preventing the system from saving a web app when users were selecting a template and moved to the next step
  • Fixed a a bug causing web app fields to not be saved when creating a new web app
  • Fixed an issue causing the left navigation menu to break when switching between the File Manager and the admin dashboard
  • Fixed a bug in the client site validation in the "My Details" screen that was generating a Java Script error
  • Fixed the scrolling in email marketing reports on the Mac OSX/Safari configuration
  • Fixed an issue causing the  link manager to stop working when loaded in a pop-up window
  • Fixed an icon rendering issue on the recent items menu
  • Fixed several issues generating Java Script errors when managing users and email accounts
  • Fixed an issue in the File Manager making the "[See Details]" buttons to open the image manager in the old admin interface
  • Fixed an issue on Internet Explorer causing the admin interface to remain in a loading state after downloading the import template
  • Fixed an issue causing quick actions menu to stop working when trying to add a page after editing and saving a page
  • Fixed an issue making the breadcrumb info to change in the current displayed page after subsequent clicks on a selected web app entry in the menu
  • Updated the Websites Report interface to correct a design issue
  • Updated the  Customer Reports>New Customer Report>Fields interface behavior to stop forcing users to  select a data field when trying to go back to report type selection step
  • Fixed a bug generating a error when trying to insert an image with the Image Manager when editing a page
  • Fixed an issue in website reports causing an error when trying to export   as PDF
  • Added the "Upgrade" button for sites under consolidated billing
  • Updated error messages for TOU management, billing management, sign-in dialogs, API errors
  • Fixed an issue causing the system to send the password recovery email when pressing ENTER in the "Edit Admin" user screen
  • Fixed a Java Script error preventing users to access the File Manager
  • Fixed a rendering issue with the File Manager on Internet Explorer 9
  • Updated File Manager to allow customers upload files in site root
  • Increased the indentation depth level to enable file list indenting to work for level 4+ folders; we should increase the depth level of indentation
  • Fixed several issues causing interface to freeze or crash after moving files or folders

 

What's next

  • Setting page and template properties from new File Manager (mockups)
  • Consistent Save & related action buttons in the new user interface (mockups)
  • Redirect secure domain to default domain
  • Other smaller improvements including use of absolute links in the email marketing editor, display email address in events subscribers list, random display web app items by category

For up to date and more detailed information about near term improvements, join us in one of our June Partner Townhall meetings.

Thank you,

Cristinel Anastasoaie
Adobe Business Catalyst Product Manager


top ten facebook update?

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I recently got a adobe update and one of its features had something to do with facebook. Is this a known update and should I download it? I didn't click any of the fake adobe ads, this update was on my computer when i logged on just like the usual adobe updates

DNS shutdown notices on Business Catalyst logins

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i really wish that i could talk to a real person who could tell me why i keep on getting DNS shutdown notices when i log into Business Catalyst  It's very frustrating to spend 10-15 minutes browsing your website to find an answer, or a person who would answer my question only to have to LOG IN to send in this question.

 

I upgraded per the notices and don't know where else to go for the other DNS that are listed, as i can't find them in my only other web hosting account. 

Release Notes R181 - scheduled to go live next week

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Business Catalyst October Release Notes

We are announcing a new Business Catalyst release, scheduled to go live next week. This release includes additional improvements to spam management, support for SFTP for better security, new beta features and bug fixes. The deployment will take a few hours but we anticipate no major disruptions to the Business Catalyst service during this time.

Read through the following sections to get detailed information about this release:

You can jump to the corresponding section by clicking the above links.

#

Features and enhancements

Support for SFTP connections

Business Catalyst now supports the SSH File Transfer Protocol (SFTP) protocol when connecting to sites remotely via Dreamweaver or other supported clients.

For information on making the switch and a list of supported clients, please refer to the following article: Connecting to your site using SFTP.

Please note: We will close regular, plain text FTP support by December this year. With this update, new sites setup in Dreamweaver will use SFTP by default.

Improved spam management for comments and forums

Following on from our recent integration of Akismet for tackling Comment spam, we’ve extended this feature to now manage spam for the Forums module. This feature sits seamlessly alongside the manual “mark as spam” feature for Forums, and works the same way as Akismet filtering for Comments does today. For more information on spam filtering for forums, refer to this article: Managing spam on Forums.

For Comments, we’ve also enhanced spam options, allowing you to set the system to automatically delete comments and associated CRM records if filtered by Akismet. Check out the updated article for details on setting this up.

Other changes

  • Support for Internationalized domain names - we’re opening up support for Internationalized domain names in Business Catalyst, which consist of characters from scripts other than English – such as Chinese, Arabic, or Russian. Adding and modifying IDNs will follow the same process as regular domain names.
  • Enhancements to the new Module/Tag Toolbox - We’ve completed the rollout of the new Module/Tag Toolbox across the new Admin Console for both Partners and their clients. Based on customer feedback, we’ve also tweaked the way in which the toolbox displays for business owners versus Partner users – by default, the toolbox will now initially be closed for business owners when editing pages, email newsletters etc.
  • Replaced Tag insert drop-down with the new Toolbox - with this release, we have updated the new admin interface and replaced the tag insert drop-down from inside the editor with our new Toolbox.
  • Updated Product Detail interface - in the new admin user interface, we have moved the inventory section from product details into it's own tab to make more visible and easier to access. Additionally, we have replaced the "Hide If Out of Stock" and "Can Pre-Order" checkboxes with a drop-down that better describes the options a site owner has when setting-up  inventory management.

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Beta Features

Product inventory control for attributes

This much anticipated feature enables your clients to manage product inventory and stock levels based on what we now call “variations”. You can enable this on a site-by-site basis from the new Site Settings > Beta Features section of the Admin Console.

The beta rollout will include:

  • Back-end user interface updates for managing stocks per variations
  • Updated tag syntax to support product variations
  • Enhanced e-commerce and customer reports to include product variations; an additional enhancement to reports now allows customers to view the product attributes in the customers and orders reports

What's not included:

  • Import/Export products to support product variations
  • API updates to support variations

Email list segmentation

Continuing the improvements on our email marketing system, we are simplifying the process required to send targeted email campaigns by enabling customers to filter customer lists during the email campaign creation. List can be filtered based various information already stored in the system like user actions or CRM data. This new feature is accessible in beta from the new Site Settings > Beta Features section of the Admin Console.

#

Issues fixed in this release

  • Issue 3319200 - Fixed the Export Report  under Subscribers in Email Marketing > Mailing Lists any list w/ subscribers does nothing
  • Issue 3324861 - Fixed an issue causing the DIBS return page to display a blank page and orders not recorded as paid in the CRM system
  • Issue 3332525 - Import in campaigns email campaign wizard & mailing lists are now linked with mailing list permissions instead of administer system
  • Issue 3333485 - Improved performance on campaign lists to prevent timeouts
  • Issue 3334627 - Exposed /ModuleTemplates/SocialMedia folder is now exposed in File Manager and FTP for webBasics and webBasics+ plans
  • Issue 3337042 - Fixed an encoding issue causing the Toolbox to show "An error occurred" when a site contains a web app with invalid characters in his name; (this issue has been already deployed through a hot-patch)
  • Issue 3337055 - Fixed an issue preventing the Toolbox from being displayed in the new admin interface when editing webapp items (this issue has been already deployed through a hot-patch)
  • Issue 3340813 - Updated Toolbox module filters to display the AdRotator module when editing a site on a webMarketing plan
  • Issue 3337900 - Fixed an error occurring when deleting an web app item from front-end
  • Issue 3340858 - Fixed an issue preventing multiple templates from being used when applied to web app list included in a content holder
  • Issue 3341790 - Added a close button on Toolbox when displayed in the  editing  web app items screen
  • Issue 2997962 - Fixed an issue preventing the billing address from being saved
  • Issue 3214348 - Updated Visitors report Geographic location to also count the entries with missing information and display "not set" when the visitor's country couldn't be determined
  • Issue 2938451 - Updated the Admin->WebApps->Custom fields interface to fix an issue that was adding an extra space when saving large data sets
  • Issue 3051266 - Fixed an issue with the multiscreen templates causing the 404 - Page Not Found page to always display the desktop template
  • Issue 3305741 - Fixed an issue causing secure zone expiry date to be updated for all secure zones that the user has access to when purchasing access to a specific paid secure zone
  • Issue 3305731 - Fixed an issue preventing users from login into a valid secure zone when  access is marked as expired for another secure zone
  • Issue 2709720 - Fixed an issue causing the $ sign to not be displayed in the invoice layout for {tag_producttaxpercentage,10}
  • Issue 2924821 - Increased the maximum character limit to 4000 for Text Multiline field type in Web Form Builder
  • Issue 3346312 - Fixed an issue causing deleted products to no longer be displayed on invoices and orders

Thanks!

Why is our website down and we're not receiving notices?

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We received an email on Wednesday indicating some sites hosted on the US datacenter were intermittently unavailable.  Sure enough, our web was down.  Then back up, then down.  And it's down today.  Yet we've received no updates since Wednesday.  We are subscribed for the email updates, so they must not be posted very often?  But our web is down!

Editor blocked-not saving

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For the last days or about 2 weeks we were experiencing intermittent problems with the online editor in several modules, either on pages, CRM or ecommerce. From time to time, lately most of the time, when saving an entry, the wheel of death starts spinning, sometimes for hours, eventually returning an error message when you use the back button. The entry might then have been saved or not. We opened 2 support tickets, useless, as the only reply was that they could not replicate the issue and we should use a clean browser...... but it happens on different PCs in our company.Since today we are receiving client complaints about the same symptons, they could not update their ecommerce modules,  the wheel does not stop....Anybody having the same problems, so support would look into it more serioulsly? Best regards Hartmut

I am a cloud member but i cannot log into business catalyst could you help me

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I am a cloud member but i cannot log into business catalyst could you help me

I can log ino all my other adobe program but business catalyst will not let me connect

HTTP Error 503. The service is unavailable

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We are getting a 503 error when trying to access our website.

 

We haven't received a maintenance notification and I can't find anything in the status reports indicating their are access issues.

 

Does anybody have a status update?

 

6.44am - Now getting "Http/1.1 Service Unavailable"


Is Site Catalyst down?

March 20th Release

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Our March release includes:

You can jump to the corresponding section by clicking the above links.

 

New File Manager (Alpha, partners only)

We're proud to introduce the first public release of our new File Manager. Designed with productivity and ease of use in mind, the File Manager is an entirely new concept. When complete, it will be a full replacement for the current Pages, Templates, Module Templates, System Pages and old File Manager interfaces. The new File Manager is based on our rich client side, API based UI framework - we know you'll be impressed by how it performs

In this Alpha release, the following features are available:

  • Browsing files (including /_System folder, pages and templates)
  • Editing multiple files
  • Code editor with syntax highlighting, and code completion (including BC modules and tags)
  • Saving as draft and publishing Pages and Templates
  • Business Catalyst Toolbox, including module, tag and code snippets insertion

 

 

 

Some of the known issues which will be addressed in upcoming releases include:

  • IE8 browser compatibility
  • Folders containing special characters such as # and & cannot be accessed from tree list
  • File editor upper bar does not properly handle page info display/navigation on multiple rows

The File Manager is available only to Partners for now. Before introducing it to your business owner clients, we need to address permissions, design view editing and more.

We are looking forward to your feedback. Please let us about any issues you encounter, or your suggestions for improvements.

 

SEO options enabled out-of-the-box

The Site Settings -> SEO menu entry in Admin Console has been removed. The available options were:

  • SEO friendly URLs for eCommerce, Announcements, Web Apps -- these will be enabled for all sites
  • Enable partial URL matching for SEO friendly URLs -- this will remain as is for all sites, and will no longer be possible to enable it for new sites, which will have it turned off
  • Enable sitemap.xml for search engines -- this will remain as is for existing sites, and always enabled for new sites

Note that trial sites will not be indexed by search engines. Should you want to disable search engine indexing after upgrade, please use a custom robots.txt file or upload an empty sitemap.xml.

If you'd like to use a custom sitemap.xml file, simply upload it to your site. If this file exists, it will be served instead of the BC-generated sitemap.xml.

Should you still need to access the SEO settings, they will still be available for a short period at yoursite.com/AdminConsole/#!/Utilities/SEO.aspx

 

Updated user and email accounts user interfaces

To simplify the user and email accounts management workflows and increase Admin interface performance, we're updating their corresponding user interfaces beginning March 20th.

While email and user accounts will continue to share data to facilitate email and admin access for the same email address, the management of emails and user accounts will be separated. In addition, for better security, the user and email accounts will be created using an invitation workflow, which means that the user creating the account will not be able to set a password for the account they are creating.

 

 

The old user interface will preserve its functionality which allows admins to manage users and email accounts.

In addition, by separating the email and user account management, we are dropping the option of having a user that doesn't have admin and email access. While these accounts will continue to live on the system, they will have no interface to manage them. To manage these, you will need use the old user interface to enable email or admin access for each of these user accounts.

Note: The new interfaces for user and email accounts management will be made localization-ready using the Adobe Content Translation Tool starting with the next release. For non-English customers we recommend the use of the old user interface.

 

Other updates

  • Deleted sites will be permanently removed from the system 30 days after the site has been deleted via the Partner Portal or Site Admin Console.

 

Issues fixed by March release

  • Issue 3130084 (released Marh 8th) - Fixed a bug causing web forms to always send the email from info@businesscatalyst.com and impacting rebranded partners
  • Issue 3130433 (released March 8th) - Fixed a bug preventing form to email functionality to accept multiple email addresses in the TO address (separated by comma
  • Issue 3127444 (released March 8th) - Updated the code cleanup library to prevent removal of basic formatting tags
  • Issue 2986957 (released March 8th) - Fixed bug preventing users from updating credit card information for site plan orders
  • Issue 3085600 - Improved performance on Ad Rotators Audit Log and "Reports and performance" reports to prevent timeouts on large data sets
  • Issue 3127440 - Fixed a bug causing an "Object has moved" error when either the username or password fields are missing from a registration form
  • Issue 3133339 - Fixed a bug causing an "Object has moved" error when an invalid username or password is detected into a the secure zone registration form
  • Fixed a issue causing an "Object has moved" error when an existing CRM user tries to subscribe to different secure zone

 

Business Catalyst V3 fixes

  • Updated the visual behavior of pop-up dialogs to prevent the unfriendly resize visual effect after the screen loads
  • Fixed a problem causing the web form properties dialog to be repositioned right after it loads instead of keeping its initial position
  • Updated several report screens to enable horizontal scrolling when the content is wider than the screen (ex: customer reports)
  • Fixed a bug causing the file upload bar to display under the upload manager screen

 

What's next

New user interface V3 default for new users - pushed to April release

We've pushed the change of the default user interface for new users into the April release, so that we are able to better integrate some of the new features we're working on, such as the new File Manager and User and Email account management interfaces.

Updated domain management

Continuing the journey started with User and Email account management, we're going to update the domain management user interfaces to be more intuitive and faster to use without losing the functionality available today.

July Release

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July release
[random display web app items from category, forgot password for online payments and bug corrections]

 

We are announcing a new Business Catalyst release, scheduled to go live next week.

This release includes several fixes that were impacting partners and customers using our eCommerce module, a new module setting allowing partners to display individual random items from a category, some improvements to the new File Manager, Forgot password support for offline payments and a few other bug fixes.

 

Known issues can be found posted here: http://forums.adobe.com/docs/DOC-2372

 

Features and enhancements

Random display items per category

One frequent request we had from partners, was the ability to display random web app items from a specific category. With the next release we're going to include this setting not only for web apps, but for all items that supported random display: web app items, news, blogs, events, FAQs, Forums, Media Downloads. To display a random item from a category, a user should use the cr attribute in the module. See below some samples for each of the updates modules:

  • webapps - { module_webapps,5579,cr,41117 }
  • webappscustomer - { module_webappscustomer,5579,cr,41117 }
  • news - { module_announcement,cr,41117 } or { module_announcement,cr,41117,true,ajax,_top }
  • blog - { module_blog,cr,41117 }
  • events - { module_booking,cr,41117 }
  • faq - { module_faq,cr,41117 } or { module_faq,cr,41117,true,ajax,_top }
  • forum - { module_forum,cr,41117 }
  • media downloads - { module_literature,cr,41117 }

 

The new setting is also available through the module manager or our Dreamweaver integration

:

 

For more information on this new module parameter, read the Module Quick Reference guide.

Send web form to additional email addresses

With this release, we are enabling webBasics site owners to send the web form notification to multiple email addresses. To enable  that, we've added a new web form setting, named "Notification E-mail", that allows users to enter the email addresses where the web form notification should be sent:

 

 

Note: This functionality is available for all plans. When a workflow is applied on the form, this setting will list the email addresses included in the first step of the attached workflow.

"Forgot password workflow" for offline payments

Due to PCI-DSS security requirements, we have implemented a compliant workflow for the Offline Payment (OP) password.

  • Every user who has access to orders made through the offline payment gateway, will be required to set-up a security question and answer that the user will later use for the "Forgot Password" workflow.
  • In addition to this, we have published a compliant procedure to reset the Offline Payment password, in case a user forgets the security question and answer. It will be publicly available in our Knowledge Base.

Other changes

  • New File Manager: we've added keyboard shortcuts for some of the most common actions (see tooltips)
  • New File Manager: added support for multiple file upload;  (not supported on Internet Explorer 8/9 and tablets)
  • Report on opt-in status: we've updated  custom reports to allow customers also export the customer opt-n status
  • Updated events subscribers list to also display the subscriber email address

Deprecated functionality

  • With this release we are going to remove the reset password functionality from Partner Portal because it raises security implications as it allowed partners to view a user password; to reset an admin user password, partners can login into the site admin console and use the send password recovery email link from the Admin Users interface.
  • With August release, the Module Manager interface will remove the option to "Use Image for Button [x]" available for some modules (web form submit button, product search form button and more). The current browser support is good enough for enabling more effective ways to style buttons with CSS instead. This also helps with preparing to replace the current Module Manager with the better version available in File Manager.

Issues fixed by July release

  • Issue 2892059 - Fixed an issue preventing the Facebook like and comments module to render after choosing a different product from a product group; to enable Facebook comments, partners also need to update the way this plugin is included in the site; for more details on what needs to be updated, read the "Facebook comments plugin does not work properly when used with Product Grouping" technote
  • Issue 3219275 -     Fixed an issue causing recurrent orders to be created without a shipping option
  • Issue 2668311 -     Fixed an issue causing recurrent orders to include an incorrect shipping description
  • Issue 2900590 -     Fixed an issue causing an incorrect address to be displayed for web app items
  • Issue 3096566 -     Improved performance on loyalty email campaigns
  • Issue 3213170 -     Fixed an issue generating multiple email notifications for the  same transaction when a purchase is made through Payment Express payment gateway
  • Issue 2839472 -     Fixed an issue preventing users from saving the web form Auto Responder when the interface language was set to French
  • Issue 3219621 -     Fixed an issue generating random errors when updating customer details
  • Issue 3220784 -     Updated forum notifications to include the site URL even when a default domain is not set
  • Issue 3221426 -     Fixed an issue causing weekly emails to show "0 visitors" in right sidebar for webBasics websites even when the site had visits
  • Issue 3221199 -     Updated File Manager to prevent scrolling to the top of the page after saving a file
  • Issue 3221464 -     Fixed an issue in the blog user interface preventing users from deleting tags
  • Issue 3228822 -     Updated Payment Gateway user interface to have Save button enabled at all times to allow users save PayPal settings
  • Issue 3228829 -     Fixed an bug making Import Data page not accessible from the old user interface
  • Issue 3228812 -     Fixed an issue causing the Manage New Comments Rules to be displayed empty
  • Issue 3228560 -     Fixed an issue causing the link to support to load the business owner support page even if the logged in user was a partner
  • Issue 3230060 -     Fixed an issue preventing streaming literature items from being displayed correctly if extension was in uppercase
  • Issue 3230807 -     Fixed an issue causing module_ratingrank to not display custom images
  • Issue 3230062 -     Fixed an issue causing the Dashboard Reports to show the end date one day in the future.
  • Issue 2832342 - Fixed a bug causing Opt-In status to be exported blank when exporting a Customer Report to CSV
  • Issue 3208395 - Users can now change their recovery email from My Details page
  • Issue 3214348 - Updated visitors report Geographic location graph so that it also display  entries with missing or incomplete information
  • Issue 2751493 - Made "Limit Delivery to Following Countries" list selection reflect the select shipping option
  • Issue 3286799 - Fixed an issue in Custom Reports causing the report builder to crash when trying to filter by case status
  • Issue 3284135 - Fixed an issue preventing the image for removing products in the edit order screen from being rendered

Business Catalyst new admin interface updates

  • Updated several controls display rule to depend on user permission instead of user type (partner or business owner); this issue prevented Partners from accessing the new File Manager when logged in on sites that did not belong to their partner portal.
  • Fixed an issue causing link manager to not load if started from Rad editor link manager opened in pop-up windows
  • Fixed a problem causing the code editor to crash when pasting more than 140 characters

#

What's next

  • Import customers/web apps performance: following the release, we're going to release a update that aims to improve performance of our import engine; this aims to reduce import time and avoid timeouts during import;
  • Page metadata changes: we plan to update the way page metadata is handled  (for more details, see planned changes page)
  • New admin interface: updated the save and related action buttons behavior to be consistent throughout the entire admin (mockups)
  • Product Inventory Control per Attributes: we are planning to update the current e-commerce module to enable store owners to manage inventory based on product attributes; this feature is expected to be included in the September release.
  • New analytics infrastructure - beta: we will release a beta version of a new analytics infrastructure. This aims to solve performance issues when viewing analytics data, and some minor tweaks in visit calculations. A separate post on the paid partner forum with more information on how to access this beta version will be published next week.

 

Thank you,

Cristinel Anastasoaie
Adobe Business Catalyst Product Manager

R186 System Update - Scheduled to go live April 17th, 2013

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We are announcing a new Business Catalyst release, scheduled to go live on Monday, April 22nd, between 1AM - 6AM PST.

 

Please refer to our blog post for an overview of all major changes.

Issues fixed in April release                                                                                                                                                                                                                                                                                                                                                                        

Issue #Description
3501656Fixed an issue with the Change system and secure domains names in Partner Portal that was causing previous domain names to remain in the system and no longer available for use
3531460 Fixed in interface issue in Change Billing relationship user interface that was preventing users from saving changes because of the "Submit" button overlapping the site expiry date picker
3530757Updated secure redirect engine to automatically white label redirects made through ad rotators so that we don't force users to manually white list the target domain after creating an ad rotator
3532160Updated device detection engine to recognize BlackBerry 10 as a phone instead of a desktop
3532273 Updated link picker in the new email marketing editor to also show the list of blog posts
3535566 Update the link picker in the new email marketing editor to allow users to create links to documents in site
3014970 Fixed an issue with page generator engine to merge the blog meta data with the template meta data
3540843Sometimes blog files exported from WordPress could not be imported.

Keep Getting Logged Out

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Does anyone know why I am continually logged out of the system when trying to work. I've tried using different browsers but am logged out every2 minutes or so & have to sign back in. Specifically, it logs me out when i switch windows to work with Dreamweaver.

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